Build a mentally
healthy workplace

Experience our research-based workplace culture improvement program to enhance performance, employee wellbeing and retention.
emma@headspaceconsulting.co

What is psychological safety?

Psychological safety is a belief among team members who respect and trust each other that they are safe to take interpersonal and intellectual risks, make mistakes, and voice their concerns without the fear of retribution or negative repercussions to their career.
(Edmondson and Bransby, 2022)

Psychological safety
in the workplace

Our culture and performance improvement program is grounded in PhD research which examined the effects of psychological safety and leader behaviours in high-demand, high-stress work environments.

Our founding partner, Dr Emma Clarke, conducted surveys and interviews (accepted for publication) with an extensive group of leaders, employees, and former employees of law firms. From these insights, she developed The Three-Factor Model of Psychological Safety™ to identify blind-spots and diagnose barriers to creating psychologically safe workplaces. When employees work in a climate of psychological safety this enhances performance, innovation, employee wellbeing, and retention.

The Three-Factor Model of

Psychological SafetyTM

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Our workplace culture
improvement program

1. Discovery:

We interrogate employee data that has already been collected by your organisation.

  • Quant & Qual
  • Existing data e.g. pulse surveys
  • Exit interviews
  • Ethical considerations
  • Executive briefs
  • Data security & confidentiality
  • Executive commitment
  • EU AI Act and legislation
  • General Data Protection Regulation

Present discovery phase to client

2. Design:

Surveys and interviews are designed by our team and conducted with your staff to understand their perspectives and experiences in the workplace.

  • Methodology and AI tool
  • Survey questions
  • Interview questions and interview protocol
  • Participants
  • Sample size
  • Timeframes
  • Resourcing
  • Communications plan

Present design phase to client

3. Data collection:

Quantitative and qualitative data is collected from leaders and employees and anonymised before the analysis phase.

  • Confidential data processing
  • Single or multiple timepoints
  • Gathering different perspectives and experiences
  • Executive briefs

4. Data analysis:

Applying The Three-Factor Model of Psychological Safety™ and using statistical software and data analysis techniques, we analyse and interpret the data.

  • Quant & Qual
  • Analysis software and AI tooling
  • Coding and thematic analysis
  • Develop key themes

Present data analysis to client

5. Findings, Recommendations and Action plan:

A report outlining the key findings and our recommendations to improve your workplace culture and organisational performance is produced.

Including....

  • A prevention-focused action plan for the organisation to implement.
  • Ongoing measuring and monitoring of outcomes

Presentation of findings and plan

Prevention-focused
action plan

Monitoring outcomes

Meet Dr Emma Clarke

Consultant | Psychologist NIP® | PhD in Organisational Psychology | LinkedIn

After 20+ years working as a marketing strategist and consulting with businesses across the industry spectrum, Emma completed a PhD in Organisational Psychology.

Emma's PhD involved multidisciplinary research across the schools of psychology, business and law, and focused on leadership behaviour, employee wellbeing and the role of psychological safety in the context of professional services firms. She developed The Three-Factor Model of Psychological Safety™ to 1) identify barriers and blind spots, 2) understand leader behaviours that influence psychological safety and 3) assess the availability and access to resources which help employees cope in high-stress working environments.

At Headspace Emma collaborates with other experts and specialists to enhance workplace culture and performance. She combines her marketing consulting expertise with her critical thinking and data analysis skills, to drive actionable insights that drive positive change in organisations. Emma is a member of the Netherlands Institute of Psychology (NIP) and the European Association of Work and Organisational Psychology (EAWOP).